Glide - Telephone

Telephone

: Do you provide a telephone?
: How do I pay for my telephone calls?
: How do I see what calls I have made?
: Why can I not make outgoing phone calls?
: How do I know what my telephone number is?
: Can I add additional calling features like Caller ID?
: How much do my calls cost?
: Do I have to pay a connection charge?

: Do you provide a telephone?
No we only provide the telephone line. If you want to use our telephone service, you will need to plug your own telephone into the BT wall socket.

: How do I pay for my telephone calls?
Calls are paid for on a monthly basis. By default all costs are split equally amongst all the tenants. However you can call us and let us know which tenants are going to pay for the calls.

: How do I see what calls our house has made?
You can see an itemised call list in your online portal of all calls made by your house phone. The itemised list is updated daily.

: Why can I not make outgoing phone calls?
If you get your bills through your landlord, you will need to call us on 08448 111 555 to enable outgoing calls.

: How do I know what my telephone number is?
You can find your telephone number by logging into your online portal or by dialling 17070.

: Can I add additional calling features like Caller ID?
Yes we can offer all the services that you can get with BT. Please call us on 08448 111 555 and we will be happy to help. There may be an additional charge for certain services.

: How much do my calls cost?
Glide offers extremely competitive call rates to all of our customers. Please click here for more information.

: Do I have to pay a connection charge?
If there is no working telephone line at your property, there may be an additional charge of £119.99 (a saving of £5 over BT's prices). In the majority of cases, there are no connection charges. To find out if there would be a connection charge for your home, please call us on 08448 111 555.